Quality care and support
Positive customer experience can lead to high provider quality ratings
Providers are measured based on patient experience including communication with their doctors, understanding their medication instructions and the coordination of their healthcare needs, even support for pain management.
Elixir delivers more than medication. We’re a fully accredited mail order pharmacy focused on providing care and support of your customer quality goals: Increase customer satisfaction ratings, educate on medication and partner with providers to ensure coordination of care.
- Our quality control process ensures 99.99% accuracy on all mail order deliveries
- 96% of members rate our quality and service as excellent or very good
- We have customer service representatives and licensed pharmacists available 24 hours daily
- Medications are mailed in secure, private packaging
- Fully accredited mail order pharmacy focused on quality of care