Frequently Asked Questions for:

How do I enroll?

What is auto refill? How can I sign up for it?

How long will it take for me to receive my order once it has been placed?

How can my doctor get my prescription order to EnvisionPharmacies?

Do I have to pay my balance before you ship my medications?

How can I transfer my prescription from another pharmacy to EnvisionPharmacies?

How can I track my order?

Will you contact me if there is a delay with my order?

How do I refill a medication?

Can I return my medication to EnvisionPharmacies if my doctor takes me off of it?

How do I know if a prescription has expired?

What is the cost of my prescription?

What if I need to talk to a pharmacist about my medication or I have side effects?

What are the side effects of this medication?

What do I do if I’m having a side effect or a reaction to my medication?

How do I administer/take my medication?

Where is my prescription in the process?

Did you receive my prescription yet from my doctor?

What are your hours of operation?

What if our office needs to talk to a pharmacist?

Where can I get medication order forms?

How can I send you a prescription?