Frequently Asked Questions for:

How do I enroll?

How can my doctor get my prescription order to EnvisionPharmacies?

Do I have to pay my balance before you ship my medications?

How can I transfer my prescription from another pharmacy to EnvisionPharmacies?

How can I track my order?

Will you contact me if there is a delay with my order?

How do I refill a medication?

Can I return my medication to EnvisionPharmacies if my doctor takes me off of it?

How do I know if a prescription has expired?

How do I know if my insurance will cover prescriptions and services?

What is the cost of my prescription?

Does my insurance plan cover my prescription?

What if I need to talk to a pharmacist about my medication or I have side effects?

What are the side effects of this medication?

What do I do if I’m having a side effect or a reaction to my medication?

How do I administer/take my medication?

How fast can I receive my medication?

Where is my delivery of my medication?

Where is my prescription in the process?

Did you receive my prescription yet from my doctor?

Did my prescription get mailed yet?

How do I order refills for my medication? Or Can I get a refill of my prescription?

What are your hours of operation?

What if our office needs to talk to a pharmacist?

How can I send you a prescription?

Will my compound be covered at EnvisionCompounding?

How is my medication delivered to me?

How do I get a compounded medication from EnvisionCompounding if I currently use another pharmacy?

Will my prescription be the same?

How long will it take to get my compound?

What are your quality assurance measures?

What is the next step?